Frequently Asked Questions

Sub title


Who can complain?

How can you complain?

When can you complain?

Complain about what?

What if I’m not satisfied with the outcome of my complaint?

Are complaints confidential?

I am worried about retaliation. What can the Complaints Mechanism do?

Does the revised policy apply to complaints submitted before the Board approval of 13 of November 2018?

  • Last modified-on: 08-02-2021